Fonality’s World-Class Open-Source PBX and Call Center Software Solution for Resellers
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More powerful and even easier to use.trixbox Pro 4.1.2 includes more than 75 enhancements designed to make your phone system more powerful and user friendly.
New in trixbox Pro 4.1.2 -Think inside the box
Office Communications 3.0 with HUD
HUD 3.0 introduces new features like mobile presence, visual voicemail, and visual conferencing. HUD 3.0 also introduces HUD Queues, a new edition with advanced features specifically designed for Call Center Customers.
HUD Queues - A Must for Call Centers
HUD Queues offers access to visual components providing detailed views of key metrics such as calls holding, abandon rate, and queue call status directly on your desktop.
HUD Queues also provides additional desktop alerts to managers and agents in a queue. Find out when a queue call is incoming, if a call has been holding unanswered, or when a call has been abandoned.
Unified Agent Edition for Salesforce.com CRM
trixbox Pro Unified Agent Edition (UAE) redefines CRM integration by adding productivity features like Account Owner Routing, Automatic Call History, and Lead Management Reporting. UAE is a customized, seamless solution that is ready "in the box". Say no to complex installations, or expensive customizations.
Support for Grandstream Phones
With the release of trixbox Pro 4.2.1, we've added support for the Grandstream BudgeTone 200 and GXP 2000 IP phones. These phones are competitively priced phones perfect for low-traffic areas where all the features and functionality of high-end phones may not be required.
Complete Redundancy with our Live Backup Server
Our new version of Live Backup Server (LBS) automates several steps of failing over to your LBS during any major failure of your primary system. Additionally, when you are failed over to your LBS, you have full control of the Admin and User Panels.
Powerful New Diagnostics Tools
You can now check the real times status of linked servers, remote IP phones, remote HUD users, and both SIP and IAX2 VoIP providers. You also have the ability to run active tests to diagnose your router or firewall settings.
Free & Easy Upgrade
trixbox Pro customers will be able to access the upgrade directly from their Admin Panel.
To learn more contact your dedicated Channel Manager. If you don't know who your dedicated Channel Manager is, please call 310-861-4310 or email resellers@fonality.com
