Its one thing to never miss a customer call by forwarding your desk phone to your cell phone, yet a completely new level when you can perform the same communication and customer service functions as your office-bound counterparts. Your customer’s expectations do not change because of your location, neither should your communication options.
Fonality Heads Up Display Mobile is an industry first mobile application that provides your company’s directory, chat, employee availability, visual voicemail, conference rooms and the ability to make free phone calls within WiFi hotspots.
For those companies who use call center features, HUD Mobile allows agents to log in and out of call queues directly from their smartphone while managers have access to real-time call reports and the ability to record, monitor, and barge agents calls.
Try the application for yourself with our flash demo.