Fonality’s World-Class Open-Source PBX and Call Center Software Solution for Resellers
How do I Choose?
trixbox® has always been about freedom and choice. With three new trixbox editions to choose from, this has never been more true. Whether you're a trixbox veteran or are new to trixbox, there are a number of things to consider when determining which version is right for you.
Which version is best for me?
To help you choose the best product for your needs, the section below provides the high-level characteristics of each of the trixbox product lines.
| trixbox SE |
trixbox Pro EE/CCE |
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|---|---|---|---|
Features |
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| Hardware Agnostic |  |
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| VoIP-Ready | |
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| Click to Call | |
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| Unified User Panel | |
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| Conference Bridge | - | |
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| Integrated HUDlite | |
- | |
| Integrated HUD Pro | - | |
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| Automated Alerts | - | |
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| Web Access to Call Recordings1 | - | |
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| Distributed Call Center1 | - | |
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| Group Permissions | - | |
Administration |
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| Fully Extensible | - | - | |
| Anywhere Management | |
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| Branch Office Linking | |
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| Software Co-Branding | |
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| Software Re-Branding | - | |
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| Auto Software Upgrades | - | |
Reporting |
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| Basic CDR Reporting | |
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| Advanced CDR Reporting | |
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| 30 Day Offsite CDR Archive | |
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| 1 Year Offsite CDR Archive | - | |
Security & Support |
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| 24×7 Proactive Monitoring2 | |
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| 24×7 Emergency Phone Support4 | |
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| Automatic Offsite Backups | |
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| Enhanced Support for Certified Hardware | |
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| Real-Time System Graphs | |
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| Historical System Graphs | - | |
For detailed feature comparisons between the trixbox Pro editions, or to learn more about the advanced features of trixbox Pro Enterprise Edition and Call Center Edition, click here.
1 Call Center Edition Only
2 Requires registration and paid support
