Fonality’s World-Class Open-Source PBX and Call Center Software Solution for Resellers
Thomas Technologies To Resell Fonality, Drops Cisco Line
Established Texas Solution Provider Picks trixbox Pro, Designed and Priced for SMB
Rockwall, TX – March 18, 2008 – Thomas Technologies, Ltd, a regional value added reseller with an established customer base in Texas and Kentucky, announced today that it is picking up the Fonality® trixbox® Pro product line and will begin selling the IP telephony phone system to its small and medium-sized customers. The company is a longstanding Cisco Premier Partner and is now switching to Fonality for VoIP and IP telephony in order to better meet the needs of the growing companies it serves.
“As a Premier Partner of Cisco we have experienced a number of shortcomings with their telephony products and feel that their push into the SMB market is hindered by their price points and their established enterprise ideals,” said Tom Haack, CEO of Thomas Technologies. “With Fonality and trixbox Pro, we can offer products that don’t strain the budget of a growing company, yet offer it features that are flexible enough to grow with the business. By offering an open source-based product we give customers the flexibility to have a system that fits their exact needs, instead of offering something rigid that is designed for the large enterprise market.”
Thomas Technologies is one of many resellers looking at alternative vendors to meet the voice and data networking needs of small and medium-sized businesses. Fonality meets the needs of these resellers by providing what Cisco, Nortel and Avaya cannot: new products designed and priced specifically for smaller companies and delivering the same value, at 40 to 80 percent less the cost.
“We’re increasingly working with resellers who are walking away from their established vendor relationships in order to offer products that are tailored for their small and mid-size customers,” said Chris Vuillaume, vice president of business development and channel at Fonality. “Thomas is committed to delivering the best possible solutions to their customers and we’re proud to be working with them.”
trixbox Pro is a business phone system that allows companies with up to 500 employees per location to scale from a single-site business with basic telephony needs, up to multinational corporations with distributed call centers. In addition to traditional PSTN dialing and PBX features, trixbox Pro also includes conference calling, unified messaging between voicemail and email, employee presence management, an embedded corporate chat server, advanced call center features and the ability to integrate with Microsoft Outlook and Salesforce.com. trixbox Pro is a hybrid-hosted phone system, which means the software is downloaded and installed on a local computer that connects to the Fonality network where server health, call quality and usage are constantly monitored. The hybrid-hosted nature of trixbox Pro also securely extends the phone system outside the corporate firewall, so an employee’s extension can follow them when they work from home, remotely on a laptop, or even on a mobile phone. For a complete list of features and more information please visit www.trixbox.com.
About Fonality
Fonality, www.fonality.com, is a leader in business phone systems and contact center solutions for small and medium-sized businesses. Used by over 5,000 companies and 100,000 end users in 100 countries, Fonality's award winning IP-PBX VoIP phone systems have connected more than 225,000,000 mission critical phone calls. The PBXtra® and trixbox Pro product lines are based on Fonality's patent-pending Anywhere Management® hybrid-hosted architecture, plus an improved version of the popular open source Asterisk code base that has been modified to add reliability, stability and enterprise-class features and delivers the advanced capabilities of an enterprise-class phone system for 40 to 80 percent less than traditional offerings. Fonality's fully free and open source telephony platform, trixbox CE (www.trixbox.org) is home to one of the world's largest and fastest growing communities of open source telephony users, with over 200,000 live deployments and 125,000 new downloads each month. Fonality headquarters are in Los Angeles, and the company has offices in the UK, Brazil and Australia. Company investors include Azure Capital Partners and Intel Capital.
About Thomas Technologies
Thomas Technologies Ltd. is a twenty-five year old company that prides itself in customer support and satisfaction. It is set apart from other companies by providing customers with the best product fit, and is not driven by vendor quotas. Thomas provides network design, implementation and troubleshooting via its certified engineers. The company’s Cabling Division services Fortune 1000 companies. The Thomas Technologies motto is “The Customer is our Board of Directors.”
Fonality, PBXtra, trixbox, and Anywhere Management are registered trademarks of Fonality. Other trademarks are the property of their respective holders.
